Wednesday 28 June

09:15 – 10:30

Panel Discussion 1

Workshop Session 4
3 panel discussions running in parallel

Co-production – making the case for user-centred service design
[Theme: Social innovation]
Languages: English, Español, Deutsch, Français, Italiano

Dr Fiona Keogh, Senior Research Fellow, Centre for Economic and Social Research in Dementia, National University of Ireland Galway

The ‘Participatory modelling of social intervention’: assessing needs, involving users, improving services Łukasz Wodowski
Lukasz Wodowski, Acting Head of Unit for the implementation of social programmes, Masovian Social Policy Centre, Poland

Involving older people in innovation processes
Ann-Christine Larsson, Ph.D & Project Manager, City of Norrköping, Sweden / Marianne Carlberg, Service user, City of Norrköping, Sweden

Co-designing public social services – opportunities and challenges
Luc Delaporte, Directeur of Social Services in Rouen, Seine-Maritime County Council, France

Dilyana Deneva, Service user & representative of the European Network on Independent Living (ENIL)

Elaine Howard, Dementia Programme Manager, Genio, Ireland

Panel Discussion 2

Innovative approaches for the integration of refugees
[Theme: Social innovation]
Languages: English, Deutsch, Español

Neil Falzon, Director, Aditus Foundation, Malta

Person-centred integration through individual action plans
Julien Van Geertsom, President, PPS Social Integration, Belgium

New networking approaches for the vocational integration of refugees
Petra Walter, Chief Executive, Association for Youth Career Assistance, County of Ostalbkreis, Germany

Integration of refugees through civil society
Karin Olsson, Integration Coordinator / Sven-Erik Lindestam, Mayor, Municipality of Söderhamn, Sweden

The ping-pong sanctuary for young refugees
Tim Holtam, Founder and Director of the Brighton Table Tennis Club (BTCC – 1st sports club in the UK to be awarded the ‘Club of Sanctuary’ status for its work with unaccompanied refugee minors, United Kingdom / Hoang Nguyen, UK-based refugee and coach at the BTTC


Gulwali Passarlay, Young Ambassador for Refugees and Asylum Seekers, former refugee from Afghanistan, United Kingdom

Kim Japing, Policy Officer, European Social Network

Panel Discussion 3

Digital tools for social inclusion
[Theme: Social innovation]
Languages: English, Français, Italiano

Clare Horton, Editor of the Guardian Social Care Network


A new online platform to empower older people in homecare
Bert Desmet, Coordinator ONLINE buurten, City of Brugge, Belgium

Welfare technology as a way to meet the needs of elderly and disabled people
Johanna Viberg, Development Manager, Municipality of Orebro, Sweden

New online support services for young people
Lorna Muscat
, Programme Development and Funding Manager, SOS Malta


Marianne Brix Hvillum, Project Manager, City of Aarhus, Denmark

10:30 – 11:15
Exhibition Hall

Networking break

11:30 – 12:45
Grand Ballroom

European Round Table

Wrap-up discussion focusing on the key messages from the conference and the game changers for the future of social services


Hugh Frazer, Adjunct Professor of Applied Social Studies, Maynooth University, Ireland and Coordinator, European Social Policy Network

Panel Discussion:

Evarist Bartolo, Minister for Education and Employment, Malta

Ana Lima, President, General Council for Social Work, Spain

Nathalie Renaudin, Public Affairs Director, Edenred

Georg Fischer, Director for Social Affairs and DG Employment, Social Affairs and Inclusion, European Commission

Larissa Reed, Executive Director, Neighbourhoods, Communities and Housing, Brighton and Hove City Council, United Kingdom

12:45 – 13:00

Close of conference and invitation to the European Social Services Conference 2018

John Halloran, Chief Executive, European Social Network

Manuel Martínez Domene, Deputy Minister of Equality and Social Policies, Regional Government of Andalucia, Spain